TERMS & CONDITIONS

1. GENERAL

This document is an electronic record in accordance with the provisions of the Information Technology Act, 2000 and applicable rules. This record is generated by a computer system and does not require any physical or digital signatures.

This document is published in compliance with applicable laws and governs the use of the website of Aravali Herbals (“Website”).

For the purpose of these Terms:

“User” / “You” refers to any individual accessing or using the Website

“Company” / “We” / “Our” refers to Aravali Herbals

By accessing or using this Website, you agree to be bound by these Terms along with our Privacy Policy. If you do not agree, please do not use the Website.

We reserve the right to modify these Terms at any time without prior notice. Continued use of the Website signifies acceptance of updated Terms.

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2. OUR SERVICES

Aravali Herbals is an Ayurvedic and herbal wellness brand offering natural products designed to support overall health and well-being.

Our product range may include herbal oils, powders, syrups, tonics, skincare, and wellness formulations.

The Website provides an online platform for users to browse and purchase these products from anywhere.

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3. ELIGIBILITY

By using this Website, you confirm that:

You are legally capable of entering into a binding contract under applicable laws

You are at least 18 years of age or using the Website under parental supervision

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4. USER ACCOUNT & RESPONSIBILITIES

Users must provide accurate and complete information

You are responsible for maintaining the confidentiality of your account details

All activities under your account are your responsibility

You agree not to:

Provide false information

Misuse the Website

Copy, reproduce, or exploit any content without permission

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5. PRODUCT INFORMATION

All products are herbal and may vary slightly due to natural ingredients

Product results may differ from person to person

Users are advised to read product descriptions carefully before purchase

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6. ORDERS & PAYMENTS

Orders placed on the Website are considered confirmed purchases

Payments can be made via available payment methods (UPI, cards, net banking, etc.)

Prices are subject to change without prior notice

The Company reserves the right to cancel any order due to:

Incorrect pricing

Stock unavailability

Suspected fraudulent activity

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7. SHIPPING & DELIVERY

Orders will be processed and shipped within the specified timeframe

Delivery timelines may vary based on location

Delays may occur due to unforeseen circumstances beyond our control

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8. RETURNS, CANCELLATION & REFUNDS

Return Policy:

Products can be returned within 15 days of delivery if unused and in original packaging.

Cancellation Policy:

Orders can be cancelled before dispatch via your account or by contacting us.

Refund Policy:

Refunds are processed after product inspection and may take 5–7 business days to reflect.

The Company reserves the right to reject returns in case of misuse or fraud.

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9. COMMUNICATION

By using this Website, you agree to receive:

Calls

SMS

Emails

related to orders, services, and promotional updates.

You can opt out anytime by contacting us at:

📧 aravaliherbals02@gmail.com

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10. INTELLECTUAL PROPERTY

All content on this Website including:

Logo

Design

Text

Images

are the property of Aravali Herbals and may not be used without permission.

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11. LIMITATION OF LIABILITY

Aravali Herbals shall not be liable for:

Any indirect or consequential damages

Product misuse

Individual reactions or results

All products are provided on an “as-is” basis without warranties beyond what is stated.

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12. TERMINATION

We reserve the right to suspend or terminate user access if:

Terms are violated

False information is provided

Any harmful activity is detected

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13. GOVERNING LAW

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of courts in Haryana, India.

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14. CONTACT US

For any concerns or queries:

📍 Address:

Opposite Red Rocks Cinema, Near Sant Gyaneshwar School,

G.T. Road, Palwal, Haryana – 121102

📞 Phone: +91 92059 95285

📧 Email: aravaliherbals02@gmail.com