SHIPPING POLICY

1. SHIPPING OVERVIEW

At Aravali Herbals, we partner with reliable logistics providers to ensure your products reach you safely and in perfect condition.

We use high-quality packaging materials and conduct proper quality checks before dispatch.

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2. SHIPPING CHARGES

₹49 shipping charge on orders below ₹499

Free shipping on orders above ₹499

Shipping charges (if applicable) will be clearly displayed at checkout.

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3. ORDER PROCESSING

Once you place an order:

Products are carefully inspected for quality

Securely packed using protective materials

Handed over to our trusted delivery partners

Orders are usually dispatched within 24 hours of confirmation.

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4. DELIVERY TIMELINE

Estimated delivery time: 2–7 working days

Delivery time may vary depending on your location

Please note: Delays may occur due to unforeseen circumstances such as weather, logistics issues, or high demand.

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5. DELIVERY PROCESS

Our delivery partner will attempt delivery at your provided address

You may receive a call before delivery

If unavailable, up to 3 delivery attempts will be made

If all attempts fail, the order may be returned to our warehouse.

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6. PACKAGING

Products are packed using protective bubble wrap

Fragile items receive extra safety layers

Outer packaging includes durable cardboard boxes

We ensure your products reach you in safe and hygienic condition.

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7. SERVICEABLE LOCATIONS

We currently deliver across most locations in India.

You can check service availability by entering your PIN code at checkout.

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8. ORDER TRACKING

Once your order is shipped:

You will receive a tracking link via email/SMS

You can also track your order via your account (if registered)

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9. DELAYS & LIMITATIONS

While we aim for timely delivery, Aravali Herbals is not liable for delays caused by:

Courier partner issues

Natural disruptions

Unexpected operational challenges

We appreciate your patience in such cases.

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10. FAILED DELIVERY

If delivery fails after multiple attempts:

The order may be returned to us

Re-delivery may require additional charges

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11. POLICY UPDATES

We may update this Shipping Policy from time to time.

Any changes will be posted on this page and will take effect immediately.

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12. CONTACT US

For any shipping-related queries or concerns:

📍 Address:

Opposite Red Rocks Cinema, Near Sant Gyaneshwar School,

G.T. Road, Palwal, Haryana – 121102

📞 Phone: +91 92059 95285

📧 Email: aravaliherbals02@gmail.com