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1. INTRODUCTION
Aravali Herbals (“we”, “us”, “our”) is committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.
By using our Website, you agree to the terms of this Privacy Policy.
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2. PERSONAL INFORMATION WE COLLECT
When you use our Website, we may collect the following information:
Name (First & Last)
Email Address
Phone Number
Address (Shipping & Billing)
Postal Code
Login credentials (if account created)
Browsing behavior (pages visited, clicks, time spent)
We may also receive updated delivery and address information from our logistics partners.
You may choose not to provide certain information, but this may limit your ability to use some services.
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3. WHY WE COLLECT YOUR INFORMATION
We collect your data to:
Process and fulfill your orders
Communicate order updates
Provide customer support
Improve our Website experience
Personalize your shopping experience
Share offers, promotions, and updates
Your information helps us deliver better products and services tailored to your needs.
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4. HOW WE COLLECT INFORMATION
We collect information when you:
Register on our Website
Place an order
Fill out forms or contact us
Browse or interact with our Website
We may use cookies and tracking tools to improve user experience and analyze performance.
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5. CONSENT
By using our Website and providing your information, you consent to:
Collection and use of your data
Communication via calls, SMS, or emails
Receiving promotional and informational updates
You can opt out of promotional communications anytime by contacting us.
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6. SHARING OF INFORMATION
We do not sell your personal data.
We may share your information with:
Delivery & logistics partners (for order fulfillment)
Payment gateways (for secure transactions)
Legal authorities (if required by law)
Service providers helping us operate our business
All third-party partners are bound to keep your data secure.
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7. DATA SECURITY
We implement appropriate security measures to protect your personal information from:
Unauthorized access
Data loss
Misuse or alteration
While we take strong precautions, no online transmission is 100% secure.
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8. DATA RETENTION
We retain your information only as long as necessary for:
Order processing
Legal compliance
Business operations
We take reasonable steps to delete data when no longer required.
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9. CHILDREN’S PRIVACY
Our Website is intended for users above 18 years.
Minors may access the Website only under parental supervision and should not submit personal information.
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10. THIRD-PARTY LINKS
Our Website may contain links to external websites.
We are not responsible for the privacy practices of such third-party websites.
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11. YOUR RIGHTS
You may:
Update or correct your personal information
Request deletion of your data
Opt out of marketing communications
To do so, contact us at the details below.
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12. CONTACT US
For any privacy-related queries or concerns:
Address:
Opposite Red Rocks Cinema, Near Sant Gyaneshwar School,
G.T. Road, Palwal, Haryana – 121102
📞 Phone: +91 92059 95285
📧 Email: aravaliherbals02@gmail.com
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13. POLICY UPDATES
We may update this Privacy Policy from time to time.
Changes will be posted on this page and will be effective immediately upon update.
We recommend reviewing this page periodically.
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